FAQs

What if the item I want is not on the website?
Email us at shopkayleeandrose@gmail.com OR direct message us on Instagram @kayleeandrose 

 

Can I add an extension? 
Yes! We can add an extension to almost any chain on a necklace or bracelet. Come visit us in store to discuss the correct sizing for you and we will send it to alterations, prices will vary according to length.

 

Can I personalize or customize an item?
Absolutely, if you have questions about personalized or custom items, please contact shopkayleeandrose@gmail.com or (213) 955-9077 for further information before placing your order. Additionally, you can contact us or come in store to talk to the designer about creating a special product from scratch.

 

What are your in-store hours?
Typically our hours are as listed below. However, since we are a small private business, hours tend to fluctuate often. Please check our instagram stories or direct message us @kayleeandrose for most accurate and up to date hours.
Monday: 12pm-5pm
Tuesday: 11am-5pm
Wednesday: 11am-5pm
Thursday: 11am-5pm
Friday: 11am-5pm
Saturday: 12pm-5pm
Sunday: Closed